What is a refurbished item?

A refurbished item is a pre-owned product that has been used as a floor model or returned by its previous user. Authorized refurbishers then undergo an inspection process and diagnostic testing to detect any flaws and perform the needed repairs—including replacing the battery.

In most cases, refurbished units include a new warranty that won’t be as extensive as the one for a new item, but it will give you some peace of mind if any unpleasant surprise happens. Some products will have noticeable signs of wear and cosmetic flaws (which will significantly lower their price).

Both the original manufacturer and third-party refurbishers can perform a rigorous refurbishing process to sell these items. For instance, the Apple Store sells new devices but also refurbished electronics under the Apple Certified Refurbished program, guaranteeing the highest standards, a manufacturer warranty, a new battery, and an outer shell for iPads and iPhones. They come in excellent cosmetic condition, almost indistinguishable from a factory item.

What is a pre-owned item?

A pre-owned item is a second-hand or used product that may or may not have been repaired or refurbished. It’s certainly a bit of a gray area since the pre-owned term doesn’t specify anything beyond its previous condition.

For example, refurbished products are pre-owned items because, as aforementioned, they have been used by a previous owner as display models or as regular everyday devices. Pre-owned devices can also be open-box products, i.e., returned items that are sold again without undergoing any comprehensive refurbishment or repair process.

If you’re buying a pre-owned item, you’ll need to check its history carefully to ensure there aren’t any issues with it, apart from cosmetic damage like minor scratches. You should also know whether it was opened or not. In this case, opening it will void the warranty. Make sure that the seller offers a fresh warranty.

In addition, refurbished items are also called certified pre-owned (CPO) devices—like CPO phones—which basically mean the same. They undergo a certification process by professionals, and the company is willing to stand by the product.

Refurbished vs. pre-owned: the verdict

Sometimes, there isn’t a way to differentiate between refurbished and pre-owned products. Every merchant uses its own terminology to refer to used or second-hand products. We strongly recommend you check what they refer to and do your own research to know the following aspects before buying any item:

• Warranty period
• Refurbished grades
• Return policy
• Shipping time
• Customer service
• Battery condition
• Included accessories

Regardless of the terms, it’s safe to assume that buying refurbished products is the best alternative since you know they have been restored to complete working condition, and you are usually offered a new warranty in consequence. A pre-owned item may not have been examined by professional technicians or sometimes include a warranty.

It’s worth noting that buying refurbished products has become increasingly popular over the years, and it’s easy to find great deals online.

Learn more:

? Open Box vs. Refurbished
? Remanufactured vs. Refurbished

Where to get the best deals on Apple refurbished devices

It’s hard to find information about Apple refurbished products online, let alone compare each and every one of them. Therefore, Refurb UAE was born to let users find and compare all the details on Apple Certified Refurbished Products and refurbished Apple devices from reputable third-party sellers.

We offer a wide variety of Apple products at great prices and a one-year warranty, so you don’t have to go through the hassle of searching for them yourself. Simply browse our site, choose the filters and purchase the model you want. We will then redirect you to the seller’s site, where you can finally buy it.

Start comparing refurbished Apple products through our site by visiting our best deals page.

Good luck!

Frequently asked questions

We answer some of the most frequently asked questions related to refurbished and pre-owned products: